Why are Ruger® pistols that used to be available in California no longer on the Roster?
Pistols that appeared on the California Roster of Handguns Certified for Sale ("Roster") were tested and approved pursuant to the regulations in effect at that time. However, the California Department of Justice (CADOJ) requires us to submit firearms for re-testing if we make any change to the design, however small. If we change the weight, dimensions, or materials of a part, then that is a change that CADOJ says requires re-testing. As part of Ruger's program of continuous improvement, we routinely make changes and enhancements to our products. Any firearm that is re-tested must now incorporate microstamping technology (described in another FAQ). As this is not feasible, we cannot resubmit any pistols after we have made a change, and the pistol is dropped from the Roster by operation of law.

Why are there so few Ruger® pistols offered on the roster in California?
We at Ruger are committed to our customers in California. The problem is the microstamping requirement (described in another FAQ) in California. Because the California microstamping law is impossible to comply with, no new Ruger® pistols (or any other manufacturer's, for that matter) have been added to the California Roster of Handguns Certified for Sale since the law became effective in 2013.

What is microstamping?
Microstamping is a patented process that micro-laser engraves the firearm's make, model and serial number on the tip of the gun's firing pin so that, in theory, it imprints the information on discharged cartridge cases. California's law requires that any pistol added to the roster includes microstamping technology that imprints this information in two locations on discharged cartridge cases. The technology does not work. An independent, peer-reviewed study published in the professional scholarly journal for forensic firearms examiners proved that the concept of microstamping is unreliable and does not function as the patent holder claims. It can be easily defeated in mere seconds using common household tools. Criminals could also simply switch the engraved firing pin to a readily available unmarked spare part, thereby circumventing the process. To date, no firearms have been made by any manufacturer that utilizes this unproven technology. Please note that we continue to work with the National Shooting Sports Foundation (NSSF) to support their efforts to overturn the California microstamping law.

May I send in a handgun for repair that is not on the California Roster of Handguns Certified for Sale?
Yes - Ruger can and will continue to repair and return any handgun which is legal to possess in California (i.e., not an "assault weapon"). If your handgun requires replacement, Ruger cannot send a replacement firearm which is not legal for sale in California, including those handguns not listed on the California Roster of Handguns Certified for Sale ("Roster"). Firearms can only be replaced with a firearm that is legal for sale in California in its factory configuration. Therefore, replacement handguns must be presently listed on the Roster.

Can I buy parts from Ruger for my handgun, whether or not my handgun appears on the California Roster of Handguns Certified for Sale?
Yes, provided you are not looking to purchase a magazine with a capacity in excess of 10 rounds or parts which must be factory fitted. We cannot ship so-called "high-capacity" magazines to California. Parts which require factory fitting must be installed at the factory, which would require that you contact our Customer Service department at 336-949-5200 for a RMA.

Are Ruger® revolvers available in California?
Yes - California law generally exempts single-action revolvers from the California Roster of Handguns Certified for Sale ("Roster"). As such, although Ruger® single-action revolvers do not appear on the Roster, they are indeed available for purchase in California.

Double-action revolvers also are available in California and we regularly submit our double-action revolvers for testing and inclusion on the Roster. A complete list of Ruger® double-action revolvers available for sale in California can be found here. Over three dozen of our double-action revolvers are available in California.

Are Ruger® rifles available in California?
Ruger® bolt-action and rimfire rifles are generally available in California, unless the rifle has a magazine capacity greater than 10 rounds. California law prohibits all ammunition magazines with a capacity greater than 10 rounds.

Auto-loading centerfire rifles are restricted due to California's feature-based, so-called "Assault Weapon" ban. Ruger makes all of its centerfire rifles that are not prohibited by California's "Assault Weapon" ban available for sale in California. Primarily, the California ban prohibits modern sporting rifles, such as the AR-556®, SR-556®, and SR-762®. However, some Ruger® rifles that include banned features are also prohibited by California law.

I'm so glad to see you now have a Custom Shop. What sort of custom work do you offer? Can I send in my (10/22; LC9; SR1911; Mark IV; etc.) for a trigger job? Can you build me a custom gun?
Thank you for your interest in the Ruger® Custom Shop. We are not performing individual custom work at this time. The Ruger® Custom Shop offers an exclusive line of high-end, performance variations of our most popular models. We are in the early stages of developing this new program, and are very pleased with the response we have seen. We are working hard to bring additional products to the Custom Shop line, but do not have any plans to offer custom work in the near term.

How can I get an instruction manual for my gun?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here.

Can you tell me the date my firearm was manufactured if I give you the serial number?
General serial number information can be found in the Serial Number Lookup page. For specific information regarding your serial number, please contact our Customer Service department.
For serial numbers manufactured prior to our electronic records, or for an official letter confirming the details on your firearm please download and mail in the Request for Letter of Authenticity form.

What is my Ruger® firearm worth?
Unfortunately, we cannot put a value on a firearm after it has left the factory. There are books on firearm values available at either your local bookstore or library that you may find helpful. You may also contact the Ruger Collector's Association for further information. Please note that this organization is not associated with or a part of Sturm, Ruger, and we are not responsible for any information provided to you. They may be reached at Ruger Collector's Association, Attention: Jay Hansen, P.O. Box 240, Greens Farms, CT 06838 or by calling Jay Hansen at 203-259-9498 extension 124.

Where can I purchase Ruger® firearms?
Please contact your local, federally licensed firearms retailer. For your convenience, we offer a retailer locator on our website. - Retailer Locator

Product Availability
We greatly appreciate the high interest in our products. The demand for many of these products has far outpaced the supply, especially over the past few months. Please know we are producing and ship these high-demand models every day! Our almost 1,900 employees, across our three manufacturing facilities are working hard to stay safe, stay open and to continue to meet consumer demand.

As a reminder, we sell our goods through a two-step process to wholesale distributors. Because of this, we have no control over the order in which retailers receive our firearms. Typically, wholesalers will supply hard-to-get merchandise to their larger, better paying retailers first. Check with your retailer on their distributor availability - I am sure that your retailer will be able to get these high-demand models for you at some point; please be patient.

This being said, please beware of placing a non-refundable deposit on any firearm at this time. There is not a retailer in the country that can guarantee you a time frame for delivery until their distributor ships them the firearm.

Can I buy a firearm directly from the factory?
No. Ruger sells only to independent federally licensed wholesale distributors, who in turn sell to federally licensed retailers.

Fraudulent Websites
In recent months, we have seen an uptick in fraudulent websites that mimic the look and feel of Ruger's website and claim to be authorized Ruger retailers. Although we work hard to have these sites taken down as we find them, identifying them all can be difficult and we have heard stories of our customers being duped out of their hard-earned money by these criminals.

Please don't be fooled. These fraudulent websites often include "Ruger" or "Marlin" (sometimes misspelled) in their name, and these "retailers" claim to be fully stocked with Ruger product. They often accept payment through services like PayPal or various forms of cryptocurrency. A detailed review of these websites will also often reveal clues of their fraudulent intent, like a phone number of all 0s, a privacy policy that is gibberish, or FAQs in a foreign language. Sometimes an internet search for the "retailer" and the city in which they claim to be located will reveal that the business does not even exist. We encourage you to think carefully before you provide any information to an unknown online retailer, and particularly financial information. If it seems too good to be true, it probably is.

Ruger's official website is Ruger.com, and the only online store we operate is ShopRuger.com. We also operate our new Marlin website at MarlinFirearms.com and ShopMarlin.com. Any other website that claims to be affiliated with Ruger / Marlin Firearms should be considered suspicious.

Please be vigilant and report any websites you suspect to be fraudulent to us through our Customer Service department.

How do I ship my gun to the Service Department for service/repair?
Click here for shipping instructions. Note that custom gunsmithing is not available from Ruger.

Does Ruger recommend reloading ammunition?
No. Death, serious injury, and damage can result from improper ammunition; bore obstructions, powder overloads, or incorrect cartridge components. Even the strongest gun can be blown up by excess pressure. Only use correct ammunition loaded to U.S. Industry Standards. Always wear shooting glasses and hearing protectors. Improper ammunition destroys guns. We specifically disclaim responsibility for any damage or injury whatsoever occurring in connection with, or as a result of, the use in any Ruger® firearms of faulty, or non-standard, or 'remanufactured' or hand-loaded (reloaded) ammunition, or of cartridges other than those for which the firearm was originally chambered.

Do you give factory tours?
For safety and proprietary reasons, we do not offer tours of our facilities.

I purchased a firearm for a specific use and now I think I bought the wrong model. Will you exchange it for a different model?
No. Once you purchase a firearm, it becomes your property, so please be sure you are buying what you need and want.

What is the life expectancy of my Ruger® firearm?
Ruger® firearms have a very good reputation for service life. With proper handling and care, you should receive many years of service from our products. However, any firearm may be irreparably damaged in short order by abuse or neglect, so it is impossible to state the life expectancy of any Ruger® firearm.

I sent my gun in for service. Can I find out the status?
Yes, by calling the correct Service Department. Please be sure to have your serial number or repair order number available when you call. If you recently sent your gun in, please wait to call until you receive a repair order number from us in the mail. If a retailer sends the gun in for service, the retailer will receive the repair order information. However, customers may call us directly as long as they have the serial number available. Click here for contact information.

Does Ruger service discontinued models?
We still offer service for many discontinued models. However, we do not offer service on some older discontinued models because the parts are no longer available. Contact our service departments for more complete information.

May I speak directly to a technician at the factory?
No. Our firearms technicians are occupied servicing firearms and are not available to take phone calls. Any questions should be directed to the Service Department phone operators.

Does Ruger offer custom gunsmithing services?
No. Although Ruger offers factory service on firearms that we manufacture, we do not offer any custom gunsmithing services.

Can Ruger refinish older firearms?
Ruger offers refinishing for most firearms that we manufacture. Click here for more information.

Why are some replacement parts restricted for sale to the public and require factory fitting?
Some parts require special fitting that we feel can best be fitted by our trained technicians at the factory. Also, every gun is test fired for proper functioning before it is returned to the customer.

What is an RMA number?
An RMA number stands for "Return Material Authorization" number. We ask that you call the Service Department to receive an RMA number before shipping your firearm in for service. This number allows us to quickly and properly process your firearm.

Can I exchange the Ruger® scope rings that I received with my new gun for a different sized set?
If the gun was recently purchased and was purchased brand new, we will exchange the new, unused rings that were provided with that firearm with a new set of different model rings more suited to the scope selection. Please note that altered or used scope rings will not be exchanged. Click here for contact information.
Note: Because of the complex US export laws and costs associated with the export of firearm parts, this option is not available to our foreign customers. Please contact the Ruger distributor in your country for information on obtaining scope rings.

Can I have my 'old model' single-action revolver serviced or order parts for it without having the conversion kit installed?
In order to encourage our customers to take advantage of the free safety update, no service work will be done on the 'old model' single-action revolvers unless the conversion kit is installed. We also will not sell parts for the revolver unless it has been converted.

If any factory parts in my Ruger® firearm have been altered or modified, will the Service Department perform repairs on the gun?
Ruger® firearms are designed to function properly in their original condition. Sturm, Ruger will not be responsible for any alteration of any part of the firearm, or for the addition or substitution of parts and accessories not manufactured by Sturm, Ruger & Co., Inc. If firearms sent in for service are found to be altered, they may be brought back to factory specifications at the discretion of Sturm, Ruger and at the expense of the customer. So please remove any custom parts and accessories prior to shipment to Ruger for service.

Why No Warranty Card Has Been Packed With Your New Ruger® Firearm?
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated as "limited" or as "full" and sets minimum standards for a "full" warranty. Sturm, Ruger & Company, Inc. has elected not to provide any written warranty, either "limited" or "full", rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Sturm, Ruger & Company wishes to assure its customers of its continued interest in providing service to owners of Ruger® firearms.

Can I place a parts order online?
We currently offer spare parts for many of our firearms. Visit shopruger.com to view all available product lines. For more information about parts, visit our Parts Ordering Page.

Will Ruger repair fire damaged firearms?
We cannot service firearms that have been damaged by fire or corrosion. Please call the Service Department for more information.

Can I dry fire my Ruger® shotgun?
Yes. All Ruger® shotguns can be dry fired without damage, and dry firing can be useful to familiarize the owner with the firearm. However, be sure any firearm is completely unloaded before dry firing!

How can I get an instruction manual for my Ruger® shotgun?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Are different sights available for my shotgun?
Yes, different sights are available. If you'd like to purchase new sights, please visit ShopRuger.com.

I see that Ruger is purchasing Marlin, what does that mean?
We are thrilled that the Bankruptcy Court has approved our bid to purchase the assets of Marlin Firearms.  Once the sale is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that we will begin setting up production for new, Ruger-made, Marlin branded firearms. We ask for your patience while we work through this process.  We are eager to begin operations but want to ensure that Ruger-made Marlin firearms meet the standard that Marlin has achieved in its 150-year history. Sign up for our email and newsletter list to receive notifications along the way.

When will I be able to buy a Marlin manufactured by Ruger?
Once the sale process is complete, we will begin the process of relocating Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for new, Ruger-made, Marlin firearms. Our hope is to begin producing Marlin firearms sometime in the second half of 2021. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

What are Ruger's plans for Marlin? Will Ruger continue to manufacture current Marlin models?
Once the sale process is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. Our hope is to begin producing Marlin firearms sometime in the second half of 2021. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

I have a new product suggestion for Ruger Marlins – who do I send it to?
Once the sale process is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. With that said, we welcome all product suggestions, but it will be some time before we are able to act on them. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. Sign up for our email and newsletter list to receive notifications along the way.

Can I purchase Marlin accessories or parts from Ruger?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. Therefore, Ruger is currently unable to accept or fulfill orders for Marlin parts or accessories. While we may be able to do so in the future, we suggest contacting an independent gunsmith or parts retailer to obtain the parts necessary to service your firearm.

Will Ruger service my Marlin firearm?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. At this stage, we do not have the parts, equipment, or expertise to service Marlin firearms. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center.

Where can I send my Marlin for service?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. We understand that Remington is unable to service Marlin firearms at this time. Unfortunately, given that the sale is not complete and Ruger does not have the parts, equipment, or expertise to service Marlin firearms, we are unable to offer service at this time. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center.

I sent my Marlin in for Service prior to Ruger's acquisition. Does Ruger have it?
No. We are not acquiring any customer firearms. For inquiries regarding your firearm, we recommend you contact Remington at 256-594-7054.

I registered my Marlin when I bought it, will my warranty be honored?
The sale of Marlin assets to Ruger is not yet complete. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms and accessories. At this stage, we do not have the parts, equipment, or expertise to service Marlin firearms. We certainly will service any Marlin firearms produced by Ruger. Our ability to service older Marlin firearms has yet to be determined. For now, we recommend contacting a competent gunsmith or a former Marlin service center. Subscribing to Ruger's email and newsletter service on our website will keep you informed of all product information and releases.

I used to receive new product information emails from Marlin; will I continue to receive them?
The sale of Marlin assets to Ruger is not yet complete. We are not expecting to receive customer information when the sale closes. To continue receiving information, subscribe to Ruger's email and newsletter service on our website.

How can I tell if my Marlin rifle was manufactured by Ruger?
The sale of Marlin assets to Ruger is not yet complete, and Ruger has not manufactured any Marlin firearms. When we do, we will provide information on how to identify Marlin firearms manufactured by Ruger.

Can you tell me about the production date or factory configuration of my pre-Ruger Marlin rifle?
The sale of Marlin assets to Ruger is not yet complete. We do not know the extent to which this information will be made available to us, but are exploring ways that might be able to provide this information in the future.

Are Marlin instruction manuals available from Ruger?
The sale of Marlin assets to Ruger is not yet complete. Once the sale is complete, as a service to existing Marlin customers, we plan to make available electronic copies of historical instruction manuals. Note that Ruger was not involved in the creation of these manuals and offers them only as a courtesy. Sign up for our email and newsletter list to receive notifications along the way.

I ordered parts from Marlin before the bankruptcy. I paid for them but have not received them. What do I do?
The sale of Marlin assets to Ruger is not yet complete, and we are not in a position to sell Marlin parts. For inquiries regarding existing parts orders, we recommend you contact Remington at 256-594-7054.

What comes with my Ruger SR-556?
Your Ruger® SR-556® comes with an owner's manual, three Magpul magazines with dust/impact covers (with the exception of the SR-556E which comes with 1 mag), rail covers, a lock and a sight adjustment tool.
Watch Video

How do I adjust the Folding Battlesights on the SR-556®?
You can adjust the sights with your sight adjustment tool, provided with your SR-556®, or a coin. Rotating clockwise results in rightward adjustments. Counterclockwise rotations move the sights leftward. Elevation adjustment can be accomplished by rotating right, threading the sight post inward and lowering it, thus raising impact.
If you turn left and thread the sight-post out, you will raise the sight-post and lower bullet impact.
Watch Video

At what setting should I run my SR-556® gas regulator?
Since there is no benefit to running your gun at a setting higher than what is necessary, always opt to run your SR-556® on the lowest possible reliable gas setting. One way to tell if you are on the correct setting is to observe ejection pattern. When firing, the brass should eject just to your right.
Watch Video

How do I access the transfer rod on my SR-556®?
You don't need to. They are made to outlast the barrel. The transfer rod is coated with Nickel-Teflon®, and the return spring is made of stainless steel. Our testing has shown that even without cleaning or lubrication, the transfer rod and spring will outlast the barrel.
Watch Video

Does the SR-556® have carrier tilt?
From the two-stage piston to the adjustable regulator, many features have been introduced to limit the effects of carrier tilt.
Watch Video

How do I remove the flash suppressor on my rifle?
A Torx T60 bit can be used to remove the suppressors, all of which are installed with standard, right hand threads. All newly made (2009+) rifles (except the SR-556C and CLA models; the flash hiders for these models are integral to the barrel and not removable) are threaded ½-28 (22 and 223 caliber) or 5/8-24 (6.8 and 30 cal.).

Can I shoot 5.56 NATO ammunition in my Mini-14® or Ranch Rifle?
With the exception of the Mini-14® Target Rifle, which accepts only .223 Rem. ammunition, .223 Rem. and 5.56 NATO can be used in all Mini-14® rifles and Ranch Rifles.
Please note that "Military Surplus" 5.56mm NATO can vary greatly in its quality and consistency.

Can I have a factory synthetic stock fitted to my rifle if it was initially shipped with a wood stock?
Yes, but only for certain models and at the customer's expense. Please contact the Customer Service Department directly at 336-949-5200. Please be sure to have your firearm's serial number available when you call.

How do I remove the flash suppressor on my rifle?
A Torx T60 bit can be used to remove the suppressors, all of which are installed with standard, right hand threads. All newly made (2009+) rifles (except the SR-556C and CLA models; the flash hiders for these models are integral to the barrel and not removable) are threaded ½-28 (22 and 223 caliber) or 5/8-24 (6.8 and 30 cal.).

Can I dry fire my Ruger® rifle?
Yes. All Ruger® rifles can be dry fired without damage, and dry firing can be useful to familiarize the owner with the firearm. However, be sure any firearm is completely unloaded before dry firing!

I'm having trouble inserting my Mini-14® magazine. How do I properly insert and remove these magazines?
The Mini-14® magazine is not inserted or removed with a straight "up" and "down" procedure. Rather, the magazine must be inserted at an angle and then locked into place by rocking it in, front to rear, and removed by rocking it out, rear to front. Also, for higher capacity magazines (10-, 20-, or 30-round), relatively higher amounts of force may be required.

Click here to see an illustrated PDF with step-by-step instructions for Mini-14® magazine insertion and removal.

Can I have my rifle fitted with a different length barrel than the one with which it was initially shipped?
No, we do not offer fitting of different barrel lengths or calibers on rifles.

Are different sights available for my rifle?
Yes, different sights are available. If you'd like to purchase new sights, please visit ShopRuger.com.

How can I get an instruction manual for my Ruger® rifle?
Ruger® instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Can I exchange the Ruger® scope rings that I received with my new rifle for a different sized set?
If the gun was recently purchased and was purchased brand new, we will exchange the new, unused rings that were provided with that firearm with a new set of different model rings more suited to the scope selection. Please note that altered or used scope rings will not be exchanged. Click here for contact information.
Note: Because of the complex US export laws and costs associated with the export of firearm parts, this option is not available to our foreign customers. Please contact the Ruger distributor in your country for information on obtaining scope rings.

Are the Ruger PC4 and PC9 Carbine models discontinued?
Ruger has discontinued production of both the PC4 and PC9 Carbines due to low demand. We will, however, continue to service these models. If you need service or repair, please contact the Service Department. Click here for contact information.

Will Ruger reblue or refinish my PC4 or PC9 Carbine?
So long as your Ruger® Carbine rifle has not been damaged by fire, immersion or corrosion, it can be refinished at our Prescott plant. The complete rifle must be sent to our Prescott Customer Service Department. Click here for shipping contact information.

What is the trigger pull on Ruger PC4 and PC9 Carbines when they are manufactured?
Factory specifications are 6 to 10 lbs.

How can I get an instruction manual for my PC4 or PC9 Carbine?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Sometimes when I shake my Ruger® LCR® revolver, I hear a slight rattle; is that normal?
Like all newly manufactured Ruger® revolvers, your LCR® has a transfer bar safety system as part of the fire control mechanism. As a result, a hammer blow can be transmitted to the firing pin only when the trigger is pulled all the way to the rear. This is a positive internal safety feature. By design, the transfer bar is allowed some movement within the fire control mechanism so that trigger pull is not affected. Due to this necessary "play" in the transfer bar, a shooter will sometimes hear the transfer bar "rattle" when the revolver is shaken. This rattle caused by the play in the transfer bar is completely normal in the LCR®.

Why is there a line left on the outside of the cylinder on my Ruger® revolver?
Your Ruger® revolver has a cylinder latch that locks the rotation of the cylinder before a shot is fired. This cylinder latch rides on the outside circumference of the cylinder where the stop notches are cut in the cylinder. The cylinder latch is designed to leave a line around the outside of the cylinder between the notches. This is normal and is an indication that your revolver is functioning properly.

Can I dry fire my Ruger® revolver?
Yes. All Ruger® revolvers can be dry fired without damage, and dry firing can be useful to familiarize the owner with the firearm. However, be sure any firearm is completely unloaded before dry firing!

How can I get an instruction manual for my Ruger® revolver?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

What do I do when there is dirt under the ejector?
Dirt and combustion by-products routinely find there way under the ejector of your revolver. These can lead to hard extraction, and cylinder binding. If either of these issues appear, it is recommended that the area under the ejector on both the ejector and cylinder face should be cleaned with a good quality gun cleaner and a brush to remove any build up of these by-products.

What type of ammunition should I use with my Ruger® revolver?
Ruger recommends using factory ammunition loaded to U.S. Industry Standards. We specifically disclaim responsibility for any damage or injury whatsoever occurring in connection with, or as the result of, the use in Ruger® revolvers of faulty, or nonstandard, or 'remanufactured' or handloaded (reloaded) ammunition, or of cartridges other than those for which the firearm was originally chambered. Improper ammunition destroys guns!

Are different sights available for my revolver?
Yes, different sights are available. If you'd like to purchase new sights, please visit ShopRuger.com.

Can I exchange the Ruger® scope rings that I received with my new revolver for a different sized set?
If the gun was recently purchased and was purchased brand new, we will exchange the new, unused rings that were provided with that firearm with a new set of different model rings more suited to the scope selection. Please note that altered or used scope rings will not be exchanged. Click here for contact information.
Note: Because of the complex US export laws and costs associated with the export of firearm parts, this option is not available to our foreign customers. Please contact the Ruger distributor in your country for information on obtaining scope rings.

Customers With Brace-Equipped Pistols
Please do not return your brace-equipped pistol for service without first contacting our Customer Service Department at 336-949-5200.

What safety devices are incorporated into the design of the Ruger-5.7™ pistol?
Safety is always a key consideration for our design engineers and the Ruger-5.7™ pistol is a testament to that fact. Among other things, the Ruger-5.7™ pistol incorporates our Secure Action™ fire-control system, which utilizes Ruger's safe, reliable, and proven internal hammer design and results in a short, smooth trigger pull and positive reset.

The internal hammer cannot be contacted or directly struck, therefore lessening the chances that the hammer falls or "jars off" without the trigger being pulled. The fire-control system incorporates a short-pull, double-action (not a single-action) design, meaning that the hammer is not fully cocked until the trigger is pulled. This keeps the hammer and sear securely engaged under the full force of the main spring, and the hammer must travel slightly rearward with a trigger pull in order to compress the main spring before it can release.

The Ruger-5.7™ pistol's hammer and sear geometry were designed with significant engagement for positive lockup. The sear is neutrally balanced and under strong spring tension, which helps prevent disengagement, including during an accidental drop of the firearm. In the unlikely event that a significant shock to the pistol results in disengagement of the hammer from the sear, the design incorporates a hammer catch to help prevent the hammer from contacting the lightweight firing pin. Our testing confirms that this design passes or exceeds all industry standards and is very safe from discharge due to a drop, all without the need for a firing pin blocker.

The Ruger-5.7™ pistol features an ambidextrous manual safety that locks the trigger bar when the safety is in the "on" position, thereby preventing the trigger from being pulled. The safety locks the slide in closed when in the "on" position. The trigger cannot be pulled and the slide cannot be retracted with the safety "on."

Finally, the Ruger-5.7™ pistol's design features a bladed trigger safety that prevents the trigger from moving rearward without intentionally being pulled.

What safety devices are incorporated into the design of the LCP® II?
We put a significant amount of engineering effort into designing a short, crisp LCP® II firing mechanism that also is safe, reliable and consistent. We then verified the design through our robust testing process.

The LCP® II hammer and sear geometry were designed with significant engagement for a positive lockup. The sear is neutrally balanced and under strong spring tension, which helps prevent disengagement during a drop scenario. In the unlikely event that a significant shock to the pistol results in disengagement of the hammer from the sear, the design includes a hammer catch to help prevent the hammer from contacting the firing pin unless the trigger is pulled. Our testing has revealed that this design passes all standard tests and is very safe from discharge due to a drop.

Notably, the LCP® II design features a bladed trigger safety that prevents the trigger from moving rearward without intentionally being pulled. Every LCP® II is shipped from the factory with a pocket holster that protects the trigger when properly utilized.

It is easier to retract the slide on my LCP® II compared to my original LCP®. Does the LCP® II use reduced power springs?
The recoil spring and the hammer spring in the LCP® II are the same as the LCP®. The reduced cocking force comes from the manner in which the slide interfaces with the hammer, giving it greater leverage to compress the hammer spring. LCP® II does not use reduced power springs.

My Ruger American Pistol® chambered in .45 Auto came with a medium and large grip module. Would the small module that comes with the 9mm Luger model fit on my .45 Auto model?
No, the small grip module only comes with the 9mm Luger model and does not fit on the .45 Auto model. .45 Auto model owners should only use the medium and large modules that came with their pistol.

If I purchase a SR40® with a 10 round magazine then purchase a 15 round magazine will it fit flush or fit at all?
An SR40® pistol will take either the 15 round magazine, or the "State Compliant" full size 10 round magazine.

I have a LCP® with serial number prefix 371 (or 372); is it affected by the recall?
No. Pistols with a "371" serial number prefix or higher are not affected.

Only pistols bearing prefix "370" (that is, serial number 370-xxxxx) may be affected.
Also, newly manufactured and retrofitted "370" prefix LCP® pistols with the new hammer mechanism installed have been marked with a diamond in the flat portion of the slot just behind and below the hammer. Click here to see image of diamond mark and complete LCP® recall information.

How can I tell if my Ruger SR9® pistol has been retrofitted?
If you own an SR9® pistol bearing a serial number below 30000 (that is, 330-29999 or less), you own an original SR9® pistol that was affected by the product safety recall issued in April, 2008. If you purchased a used SR9® that falls within this serial number range, it is easy to tell if it has already been retrofitted simply by looking at it. Although both the old and new trigger group have a two-stage trigger, the original design had an inner "shoe" that was not visible and, therefore, appeared to be a single trigger. The new trigger design incorporates a visible inner trigger of a blade design.

Click here for complete SR9® Recall information and to see images of the old and new trigger group designs.

If you own an SR9® pistol that has not been retrofitted, please contact us immediately to arrange return of the pistol.

What is the service life of the LCP®?
There are many variables that can affect the service life of a firearm, such as the type of ammunition used and how it has been cleaned and maintained. As with all Ruger® firearms, proper care is necessary to keep your LCP® functioning properly and safely. If you have any concerns about the functioning of your pistol, please return it to our Arizona Service Department at 200 Ruger Road, Prescott, AZ 86301 or call 928-778-6555.

Can I use +P ammunition in my Ruger LCP®?
No. The Ruger® LCP® was not designed for use with +P ammunition. Given the LCP's light weight and compact design, the use of +P ammunition in this particular model may result in damage to the firearm or personal injury.

Does the LCP® have a safety?
The design of the Ruger LCP® incorporates a variety of safety features. The LCP® is a double-action only pistol, which requires a long pull of the trigger to cock the hammer and then release the hammer to fire the pistol. The hammer is inside the slide and protected from a blow. The half cock notch on the internal hammer protects the LCP® from jarring off. When the LCP® is about to fire, the hammer comes even with the rear end of the slide, signaling the user that slight additional pressure on the trigger will fire the pistol. This pistol also features a manual slide hold open that locks the slide to the rear and allows the user to positively examine the chamber for safety, clearing and cleaning. The loaded chamber indicator view port allows the cartridge in the chamber to be seen when the slide is closed. The magazine itself comes from the factory with a bright orange warning that the pistol is capable of firing with the magazine removed. All Ruger® firearms come with external locks, which positively prevent firing when correctly applied and used for safe storage.

Can I dry fire my Mark III™ pistol?
Yes. The Mark III™ has a firing pin stop that prevents the firing pin from contacting the rear of the barrel and damaging the edge of the chamber. If you are going to dry fire the pistol extensively, the stop pin and firing pin will eventually wear and contact could occur, and we recommend replacing both the firing pin and the firing pin stop from time to time. You should also monitor the contact of the firing pin with the rear of the barrel.

Why is there a letter stamped on the barrel of my pistol, near the caliber designation?
The stamp on the barrel is a "proof mark" placed on each barrel at the time of manufacture, after the pistol has had a proof round fired through it. This mark serves as additional proof that your Ruger® pistol has undergone our normal test firing procedures during manufacture.

What type of ammunition should I use in my Ruger® .22 pistol?
The Ruger® .22 pistols are chambered only for the .22 caliber Long Rifle cartridge, standard velocity or high-velocity, manufactured to U.S. Industry Standards. Do not attempt to load hyper velocity, .22 Long, .22 Short, or any other type .22 caliber cartridge into the magazine or in the chamber of the pistol. Use of .22 shot shells is not recommended.

What type of ammunition should I use in my Ruger® .40 Auto pistol?
The Ruger® .40 Auto pistols are chambered for the .40 S&W cartridge and are compatible with all ammunition loaded to U.S. Industry Standards, including high-velocity and hollow-point loads, loaded in brass, aluminum, or steel cartridge cases. .40 S&W ammunition manufactured in accordance with NATO, U.S., SAAMI, or CIP standards is within the design limits and known to function in these pistols.

What type of ammunition should I use in my Ruger® .45 Auto pistol?
The Ruger® .45 Auto pistols are chambered for the .45 Auto cartridge and are compatible with all factory ammunition loaded to U.S. industry standards, including high-velocity and hollow-point loads, loaded in brass, aluminum or steel cartridge cases, as well as +P ammunition. .45 Auto ammunition manufactured in accordance with NATO, U.S., SAAMI, or CIP standards is within the design limits and known to function in these pistols.

What type of ammunition should I use in my Ruger® P94 or P944 pistol?
Both the P94 (9mm) and P944 (.40 Auto) models are roll marked P94 on the slide, and the cartridge for which the pistols are chambered for is clearly marked on the barrel. Only the caliber specified on the barrel should be used in each pistol.

What type of ammunition should I use in my Ruger® 9mm pistol?
The Ruger® 9mm pistols are chambered for the 9x19mm NATO Parabellum (9mm Luger) cartridge, compatible with the U.S. and foreign military or commercial 9x19mm loads manufactured in accordance with NATO, U.S., SAAMI, or CIP standards, including high-velocity, subsonic, tracer, hollow point, ammunition loaded in aluminum, steel, or brass cartridge cases and +P ammunition. Note: The LC9® is not rated for +P ammunition.

Will Ruger replace the barrel/receiver on my Ruger .22 pistol?
We cannot change the barrel size or type of your Ruger® .22 pistol. The barrel/receiver is an integral unit and can only be replaced with one the same size, type and finish as the original. It is serial numbered and is considered to be a 'firearm' by the BATFE. Barrel/receivers are factory fitted on an exchange only basis. The complete pistol must be sent to our Service Department for this service. It is recommended that you contact us prior to sending your pistol to the factory for a barrel/receiver replacement at 928-778-6555.

The Ruger Mark I and Mark II™ pistols are no longer in production and barrel/receiver replacements for them are not available. The barrel/receiver for the Ruger Mark III™ pistol is factory-installed and is not sold separately.

How does the bolt stop on my Ruger® Mark I pistol operate?
The bolt of the Ruger® Mark I pistol does not automatically 'hold open' when the last cartridge from the magazine has been fired and cannot be converted to do so. The user can easily lock the bolt open by pushing upward on the safety while the bolt is held fully to the rear. Please refer to the section regarding 'To Load and Fire' in the instruction manual for more details concerning the bolt operation of this pistol. To download the Ruger® Mark I instruction manual, click here.

Does Ruger offer conversion kits for their pistols?
No, Ruger does not offer conversion kits for our pistols.

Will Ruger drill and tap my pistol for a scope base?
Yes. Please contact our Prescott Customer Service Department at 336-949-5200 for price and shipping information.

Can I dry fire my Ruger® pistol?
Yes. All Ruger® pistols can be dry fired without damage, and dry firing can be useful to familiarize the owner with the firearm. However, be sure any firearm is completely unloaded before dry firing!

What should I do if my autoloading pistol has feeding issues?
As is the case with any autoloading pistol, you should ensure that the slide rails on the frame and rail grooves in the slide are kept adequately cleaned and lubricated. Check the magazines frequently to be sure the magazine spring firmly returns the magazine follower to the top of the magazine, and that the magazine lips are free of nicks and burrs, and that they are not deformed or cracked. Often, a new magazine will cure any feeding issues. Magazines can be purchased at ShopRuger.com

What is a firing pin block?
The Ruger® P-Series decocker model and safety model pistols both have an internal firing pin block, which prevents firing unless the trigger is pulled.

What type of finish is used on Ruger® P-Series grip frames?
The finish on our aluminum frames is a hard-coat anodized finish. This is a very hard and durable coating that actually penetrates the aluminum and builds an outer layer on the frame. Normal handling should not affect this coating; however, surface contact with abrasive objects can cause damage or wear to this finish.

How can I get an instruction manual for my pistol?
Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. Note that prices listed in manuals are subject to change at any time.

Which magazine should I use in my Ruger® Mark I pistol?
The Ruger® AMC magazine is no longer produced and has been replaced by the M-9 nine round magazine. This magazine fits the Ruger® Standard .22 and Ruger® Mark I pistols. The magazine follower button on the M-9 must be moved to the right side of the magazines to fit pre-1971 pistols. Instructions for moving the follower button, if required, are packaged with the magazine. Magazines can be purchased at ShopRuger.com.

Which magazine should I use in my Ruger .22 pistol?
The magazines for our .22 pistols are not interchangeable. They have physical differences and will not function properly if used in a pistol other than the one for which they were manufactured. They are as follows:

Ruger Firearm Correct Magazine
Model	Magazine
Ruger® Standard	9 round
Ruger® Mark I M-9	9 round
Ruger® Mark II™ M-10	10 round
Ruger® Mark II 22/45™ AP-10	10 round
Ruger® Mark III™ M10MKIII	10 round
Ruger® Mark III 22/45™ AP10MKIII	10 round

Magazines can be purchased at ShopRuger.com.

Will the .22 adjustable rear sight work on all models?
The adjustable rear sight for the .22 LR target models will not work on the .22 LR standard models, and is incorrect for the standard model's front sight.

Will Ruger reblue or refinish Ruger .22 pistols?
So long as your Ruger .22LR pistol has not been damaged by fire, immersion or corrosion, it can be refinished at our Prescott plant. The complete pistol must be sent to our Prescott Customer Service Department. Please call for more information at 928-778-6555.

There is rust on my stainless pistol. What should I do?
Firearms made of stainless steel are relatively more resistant to corrosion than blued steel firearms. However, surface discoloration and/or rust can occur as a result of perspiration, contact with some types of holsters and exposure to moisture, humidity, salt air or chemicals. Minor discoloration can usually be removed by rubbing the stained area with an abrasive ink eraser, crocus cloth, or a 'metal polishing' compound. When using any of these abrasives proceed with care and use light pressure to achieve a blending of 'color' with those areas that are not discolored. Exposed surfaces of the firearm should be cleaned and lightly oiled after use or after exposure to adverse conditions.

Does Ruger sell scope mount bases for Ruger .22 pistols?
Ruger produces four scope bases to fit the Ruger Mark I, Mark II™, Mark III™ and 22/45 pistols. The standard Ruger base, part number A07000, is 3.421" long, the distance between the rings is 1.888". The extended base, part number A07001, is 4.125" long, the distance between the rings is 2.625". These bases will only accept Ruger® scope rings. We also supply a black 'Weaver-Style' base, part number A07052B, and a gray base, part number A07052G, both will only accept Weaver Rings. Scope bases may be purchased at ShopRuger.com.

These bases require the pistol to be drilled and tapped. Please contact our Prescott Customer Service Department at 336-949-5200 for price and shipping information.

Can I store my Ruger® pistol cocked or with rounds in the magazines?
It is seldom advisable to keep a constant load on any compression spring and it is unsafe to store any firearm cocked.

Are the triggers on Standard and Target Model Ruger® .22 pistols adjustable?
No, the triggers on both the standard and target model pistols are not adjustable for trigger pull or over-travel.

What is the trigger pull on Ruger® .22 pistols when they are manufactured?
Factory specifications are 3 - 5 pounds.

How do I take advantage of the free safety conversion for Ruger® 'old model' single-action revolvers?
Information is available on our website by clicking here.

Please write to us at Sturm, Ruger & Co., Inc. Department KC, Lacey Place, Southport, CT 06890 for full details and a free shipping box.

Will installation of the conversion kit affect the value of my gun?
No. The parts that are removed to install the conversion kit are returned to you in order to preserve the collector's value of your gun, and no permanent alteration is performed to them. We do this because we know these guns are collector's items and we want to encourage 'old model' owners to get this free valuable service from us.

What happens to the parts that you remove when the conversion kit is installed?
The parts are returned to you for collector's purposes.

Can I have my 'old model' single-action revolver serviced or order parts for it without having the conversion kit installed?
No, in order to encourage our customers to take advantage of the free safety update, no service work will be performed on the 'old model' single-action revolvers unless the conversion kit is installed. We also will not sell parts for the revolver unless it has been converted.

Why should I send my 'old model' revolver in for the free safety update?
The patented Ruger® Conversion Kit is an entirely new operating system for these revolvers. It can help prevent accidental discharge by a drop or blow to the hammer if the user has failed to take the basic safety precaution of keeping the hammer down on an empty chamber. That's very important!

How can I tell if my single-action revolver is one that is included in the offer for the free safety update?
Three frame screws identify the 'old model' (pre-1973) Single Six®, Blackhawk® and Super Blackhawk® revolvers. Serial numbers below 93-00000 identify old Bearcat® and Super Bearcat® models. If your revolver has the words 'New Model', 'Bisley', 'Vaquero', or 'Old Army' on the frame, this offer is not applicable.

Will the appearance of my gun be altered by installation of the conversion kit?
No. The frame and other major parts will not be affected by the conversion.

How can I tell if my gun has already had the conversion kit installed?
Be sure to point the gun in a safe direction and ensure that it is unloaded. Then simply pull back the hammer and, if there is a flat bar (transfer bar) between the hammer and frame of the revolver, the gun has been converted.

What will it cost to have the conversion kit installed in my Ruger® 'old model' single-action revolver?
Ruger installs the conversion kit free of charge and pays for the shipping charge to return your gun to you. You need only pay to ship the gun to the factory.

I have seen air guns with the Ruger name and logo. Has Ruger begun making air guns?
Ruger has licensed UMAREX USA to manufacture airguns and airsoft guns using the Ruger brand. UMAREX USA is responsible for any production, sale or service of these air guns. If you have questions about these products, please contact UMAREX USA directly using the following contact information:
UMAREX USA
6007 S. 29th St.
Fort Smith, AR 72908
Phone: (479) 646-4210
Website: www.umarexusa.com

I am a resident of California. How do I know which Ruger® firearms are available for sale in California?
You can access information on which firearms are available for sale by going to the California Department of Justice link. Recently introduced models may not appear on the roster because they have not been tested yet, or the testing is completed but they have yet to appear on the roster. Ruger® single-action revolvers are exempt from the testing requirements and will not appear on the roster, but are available for sale in California to qualified individuals who meet all federal, state and local requirements.

I am a resident of Massachusetts. The firearm I am interested in purchasing is on the EOPS (Executive Office of Public Safety) list. Does this mean it can legally be sold?
It depends. Some handguns listed on the Approved Firearms Roster might not satisfy certain of the Attorney General's handgun sales regulations. If a handgun does not meet these additional requirements, it cannot be sold. You can obtain more detailed information about those regulations on the Attorney General's website at www.ago.state.ma.us.

I am a resident of Maryland. How do I know what firearms are available for purchase in my state?
Pistols and revolvers manufactured on or after January 1, 2003 that do not have an 'integrated mechanical safety device' may not legally be sold in Maryland. Conversely, pistols and revolvers manufactured before that date may be sold in Maryland after that date even if they do not have an 'integrated mechanical safety device'. An 'integrated safety device' is a loaded chamber indicator and a magazine disconnect on a pistol, and an integrated locking system in a revolver.

Can I place a parts order online?
We currently offer spare parts for many of our firearms. Visit shopruger.com to view all available product lines. For more information
about parts, visit our Parts Ordering Page.

Can I exchange the Ruger® scope rings that I received with my new gun for a different sized set?
If the gun was recently purchased and was purchased brand new, we will exchange the new, unused rings that were provided with that firearm with a new set of different model rings more suited to the scope selection. Please note that altered or used scope rings will not be exchanged. Click here for contact information.
Note: Because of the complex US export laws and costs associated with the export of firearm parts, this option is not available to our foreign customers. Please contact the Ruger distributor in your country for information on obtaining scope rings.

I live in New York; what magazines can I purchase from Ruger under the New York Safe Act?
You may purchase any magazine with a maximum capacity of ten (10) rounds. According to the FAQ section found at www.governor.ny.gov/nysafeact/gun-owners, "You may buy, sell, and possess any magazine that can hold up to 10 rounds, regardless of when it was manufactured." Within the state, some municipalities (NYC, Rochester, Buffalo and perhaps others) have additional restrictions. Contact your local authorities to determine if additional restrictions apply.

I live in New York and ordered magazines but have not received them; will I get them?
Yes. New York recently amended the Safe Act to now permit magazines capable of holding up to ten (10) rounds, which had been the law in New York since 1994. Accordingly, all New York orders for legally available magazines will be shipped.

I have "grandfathered" magazines that hold more than ten (10) rounds, can I keep them?
According to the to the FAQ section found at www.governor.ny.gov/nysafeact/gun-owners, "If you have a magazine that can contain more than 10 rounds, you have until January 15, 2014 to permanently modify the magazine so that it holds no more than ten rounds, responsibly discard it, or sell it to a dealer or an out of state purchaser." However, magazines manufactured more than 50 years ago are exempt from the prohibition but must be registered pursuant to the New York Safe Act.

I live in New York and I have a modern sporting rifle that has recently been characterized as an "assault weapon" under the New York Safe Act, can I still return my rifle to Ruger for repair?
NO; please do not send these rifles to Ruger for repair because we will not be able to return them to you. There does not appear to be any exemption in the New York Safe Act that allows us to return an "assault weapon" to its owner if it has been sent out of state for repair.

If I send my pistol to Ruger for repair, will my magazines be returned to me?
Magazines capable of holding a maximum of ten (10) or fewer rounds will be returned to you. PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN TEN (10) ROUNDS BECAUSE WE CAN NOT RETURN THEM TO YOU IN NEW YORK.

I live in Vermont; may I purchase magazines from Ruger?
Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." On April 11, 2018, Vermont passed legislation prohibiting the manufacture, possession, transfer, offer for sale, purchase, receipt, or importation of "large capacity ammunition feeding devices," which are defined as handgun magazines that accept more than fifteen (15) rounds and rifle magazines that accept more than ten (10) rounds. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun, ten-round restriction.

I live in Vermont and own a handgun magazine with a capacity of more than fifteen (15) rounds, or a long gun magazine with a capacity of more than ten (10) rounds, and I possessed them before April 11, 2018. May I keep them?
Yes. The Vermont law specifically states that the prohibition on possession of "large capacity ammunition feeding devices" does not apply to any magazines owned prior to the effective date of the law.

I live in Vermont and ordered magazines from ShopRuger; will I receive them?
Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." On April 11, 2018, Vermont passed legislation prohibiting the manufacture, possession, transfer, offer for sale, purchase, receipt, or importation of "large capacity ammunition feeding devices," which are defined as handgun magazines that accept more than fifteen (15) rounds and rifle magazines that accept more than ten (10) rounds. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun ten, 10-round restriction.

If I send my firearm to Ruger for repair with my "high-capacity magazines," will my magazines be returned to me?
Yes, however we will not be able to replace any broken or damaged "large capacity ammunition feeding devices." While the Vermont law prohibits the transfer of these items into the State, it has a specific exemption for magazines owned prior to the law taking effect.

I live in Vermont and am between the ages of 18 and 21; may I send my firearm into Ruger for repair?
Yes. Although the new Vermont law prohibits the sale of a firearm to any person under the age of 21, it is our understanding that a firearm returned to the factory for repair and then returned to the customer is not a "sale" under Vermont law, and therefore is permitted. This is subject to change as further guidance becomes available from the Vermont legislature and courts.

General FAQs regarding the new Connecticut firearms legislation have been issued by the Connecticut Department of Emergency Services and Public Protection and can be found here: http://www.ct.gov/despp/lib/despp/slfu/faqs_06192013.pdf.

Specific information related to the impact of the new legislation on Ruger® products can be found below.

I live in Connecticut; may I purchase magazines from Ruger?
Due to changes in the law that became effective October 1, 2013, Ruger is now required to verify the credentials of Connecticut residents before selling magazines to them. Because our Sportswear and Accessories Department is not staffed or equipped to verify such credentials, we are no longer able to sell magazines to Connecticut residents.

In Connecticut, how many rounds can I load in my magazine?
You may fully load the magazine to capacity at your place of residence, licensed firing range, shooting range or licensed shooting club. Anywhere else, a person may load a maximum of 10 rounds in a magazine, including at your place of business or other property owned by you, while being lawfully transported to a gun dealer or in a pistol with a valid carry permit, providing the magazine does not extend more than one inch beyond the bottom of the pistol grip.

I have magazines with a capacity of more than 10 rounds and I possessed them before April 4, 2013; can I keep them?
Yes, provided you declared the magazines on or before January 1, 2014. If you have additional questions, you should contact the Department of Emergency Services and Public Protection ("DESPP") or your local authorities.

I live in Connecticut and ordered magazines; will I receive them?
Unfortunately, no. Due to changes in the Connecticut law, Ruger is now required to verify the credentials of Connecticut residents before selling magazines. Because our Sportswear and Accessories Department is not staffed or equipped to verify such credentials, we are no longer able to sell magazines to Connecticut residents. All Connecticut magazine orders have been canceled.

I live in Connecticut and I have a modern sporting rifle that is now characterized as an "assault weapon" under the law; can I still return my rifle to Ruger for repair?
Yes, provided you owned the modern sporting rifle before April 4, 2013 and have obtained an "Assault Weapon Certificate." Once you have your "Assault Weapon Certificate," the firearm must then be transferred to a "gun dealer" properly licensed by the State of Connecticut, who may then return the firearm to Ruger for repair. Upon completion of the repair, the firearm will be returned to the gun dealer, to be transferred back to you. Any firearms beyond repair cannot be replaced with another so called "assault weapon." In such circumstances, your firearm will be returned to the gun dealer in as-received condition.

If I send my firearm to Ruger for repair with my high capacity magazines, will my magazines be returned to me?
PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN 10 ROUNDS AS WE MAY NOT BE ABLE TO RETURN THEM TO YOU. Firearms returned to customer service with magazines capable of holding more than 10 rounds will not be returned to Connecticut customers unless the customer can provide a copy of a Certificate of Possession issued by the State of Connecticut in accordance with the law. If you cannot provide a copy of a Certificate of Possession, we are not legally permitted to return the magazines to you.

Are there any firearm parts or accessories I am prohibited from purchasing in Connecticut?
Yes; Connecticut law now defines any part designed or intended to convert a firearm into an "assault weapon" as an "assault weapon." This means that we cannot sell folding or telescoping stocks, pistol grips, thumbhole stocks, forward pistol grips or flash suppressors to Connecticut customers. We are prohibited from selling magazines with a capacity of more than 10 rounds. As noted above, we have ceased the sale of all magazines to Connecticut residents because we are unable to verify credentials required by Connecticut law.

I live in Maryland; what magazines can I purchase from Ruger?
Maryland's new law is effective October 1, 2013. Therefore, as of October 1, 2013, you may only purchase magazines with a maximum capacity of ten (10) rounds.
Check your local magazine capacity laws for any further restrictions.

I have magazines with a capacity of more than ten (10) rounds and I possessed them before October 1, 2013; can I keep them?
If you were a Maryland resident at the time the new law went into effect, then you can keep the magazines. As of October 1, 2013, under Maryland law, "[a] person may not manufacture, sell, offer for sale, purchase, receive, or transfer a detachable magazine that has a capacity of more than 10 rounds of ammunition for a firearm."

I live in Maryland and ordered magazines with a capacity of more than ten (10) rounds; will I receive them?
No, all orders for magazines with a capacity of more than ten (10) rounds for shipment to Maryland were canceled as of October 1, 2013, the date the new law went into effect.

If I send my firearm to Ruger for repair with my high capacity magazines, will my magazines be returned to me?
NO, PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN TEN (10) ROUNDS AS WE WILL NOT BE ABLE TO RETURN THEM TO YOU. Under the new law, it does not appear there is any way for us to legally return the magazines to you.

How does the repeal of the State's failed ballistics imaging program affect Ruger pistols in Maryland?
Although the repeal is not effective until October 1, 2015, we believe there is an adequate inventory of pistols in the distribution channel to satisfy demand for pistols with spent cartridge cases. Therefore, effective July 1, 2015, Ruger will no longer be packing spent cartridge cases with any of its firearms.

Where can I purchase a Silent-SR™?
You may purchase a Silent-SR™ at your local Ruger® retailer who deals in items regulated under the National Firearms Act ("NFA"). Please note that not all retailers deal in NFA-regulated items.

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What is required to purchase a Silent-SR™ (How do I do it)?
In order to purchase a Silent-SR™ from your retailer, you must be at least 21 years of age, a resident of the United States residing in a state that allows civilian ownership of suppressors, and be legally eligible to purchase a firearm. The American Suppressor Association often has information about state-by-state suppressor laws Learn More. You should always independently verify the accuracy of the information you find online.

To purchase your Silent-SR™, you must submit all or some of the following Forms and information to ATF, depending upon your method of purchase: ATF Form 4 (in duplicate); a check or money order in the amount of $200 for the transfer tax; and either passport photos and fingerprints (if you are purchasing as an individual), or trust documents or LLC articles of incorporation (if you are purchasing the suppressor through a trust or LLC). Once ATF has approved your Form 4 and returned it to your local retailer, your retailer can transfer the Silent-SR™ to you. Please note that there is frequently a significant delay (typically, several months) associated with the approval of a Form 4. ATF publishes a list of current wait times, which is updated quarterly and is available here.

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How do I complete a Form 4?
The Form is available here. Instructions are included with the Form. Additional information about items regulated by the National Firearms Act is available from ATF here.

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How long will it take for my Form 4 to be approved by ATF?
ATF publishes a list of current wait times, which is updated quarterly and is available here. There is typically a wait time of several months.

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Can I send my Silent-SR™ to Ruger for service or repair?
Yes. Please contact Customer Service at 336-949-5200 and someone can help you.

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How do I ship my Silent-SR™ to Ruger for service or repair?
Please contact Customer Service at 336-949-5200 and someone can help you.

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Do I need an ATF Form 5 to ship my Silent-SR™ to Ruger for service or repair?
No. There is no need for you to complete and file an ATF Form 5 for repairs.

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If my Silent-SR™ is damaged beyond repair, can Ruger replace it for me?
Yes. Be advised however that, in addition to any charges associated with the new Silent-SR™, replacement will require completion of a new Form 4 and payment of an additional $200 transfer tax.

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What laws regulate the use of my Silent-SR™?
Federally, suppressors are regulated under both the National Firearms Act and the Gun Control Act (https://www.atf.gov/file/58686/download). Various state and local laws also regulate the use or possession of suppressors. Please be sure that you fully understand whether you may own a suppressor in your state, and for what uses it is allowed, before you use your Silent-SR™.

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Do I need to register my Silent-SR™ with the government?
Yes; federal law prohibits taking possession of a suppressor that is not registered to you or to a trust or LLC of which you are a member. (This is the purpose of the Form 4.) Your state or local government may also require additional registration.

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Can I loan my Silent-SR™ to a friend or family member?
No, you may not. Because the suppressor is registered only to you, you may not loan it to anyone else. The National Firearms Act prohibits unapproved transfers, including loans, even to family members or spouses.

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Can I hunt with my Silent-SR™?
Certain states allow hunting with suppressors. We recommend researching your local hunting regulations. The American Suppressor Association (http://americansuppressorassociation.com/education/) often has information about state-by-state suppressor laws. You should always independently verify the accuracy of the information you find online.

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Can I use my Silent-SR™ at my local gun range?
Generally, if you legally own a suppressor, you may use it at your local range. However, your range may have rules prohibiting the use of suppressors. We recommend contacting your local range with any questions.

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Should I take precautions when traveling or driving with my Silent-SR™?
Your state may regulate the intrastate transportation of suppressors. As to interstate transportation, federal law provides that, subject to state and local laws and regulations, if you are legally entitled to possess the Silent-SR™, you may travel with it in your car between two locations in which you may legally possess it if, during such transportation, neither the Silent-SR™ nor any ammunition being transported is readily accessible from the passenger compartment of the vehicle. In the case of a vehicle without a compartment separate from the driver's compartment, the Silent-SR™ should be contained in a locked container other than the glove compartment or console.

Where can I find Product Safety Warning and Recall Notice Information?
Product Safety Warning and Recall Notice information can be found in our Safety Announcements sections found here:
Safety Announcements